DNS Records Setup Guide for Business Mail

Setting up email for your business requires adding several DNS records to ensure proper delivery and security of your emails. This guide will walk you through the necessary DNS records you need to configure when using our email system.

Why DNS Records Matter for Your Business Email

When you use our email system, proper DNS configuration is essential for your daily business communication. Think of DNS records as your email's identity verification system - they tell other email servers that your emails are legitimate and trustworthy. Without these records, your business emails might end up in spam folders or not be delivered at all.

Required DNS Records

You'll need to set up three types of DNS records for your domain. Don't worry - we'll guide you through each one step by step.

SPF Record

An SPF record tells other email systems which servers are allowed to send email from your domain. This is like providing a list of authorized senders for your company's mail.

To set up your SPF record, add the following TXT record to your domain's DNS settings:

v=spf1 include:_spf.example.com -all

Replace example.com with the domain name we provided you. If you already have an SPF record, please contact our support team for assistance with merging the records.

DKIM Record

DKIM adds a digital signature to your emails, proving they genuinely came from your company and weren't tampered with during delivery. Setting up DKIM requires adding a specific TXT record to your DNS settings.

We've generated a unique DKIM record for your domain. Copy the following record exactly as shown:

selector._domainkey IN TXT "v=DKIM1; k=rsa; p=YOUR_PROVIDED_KEY"

Your account manager will provide you with the actual key to use. Simply copy and paste it where indicated above.

DMARC Record

DMARC helps protect your company's email reputation by defining how other email servers should handle emails that appear to be from your domain but fail security checks.

Add this TXT record to your DNS settings:

_dmarc IN TXT "v=DMARC1; p=none; rua=mailto:YOUR_EMAIL"

Replace YOUR_EMAIL with the email address where you'd like to receive reports about your email delivery.

Step-by-Step DNS Setup Process

1. Gather Your DNS Access Information Log into your domain registrar's website (such as GoDaddy, Namecheap, or wherever you registered your domain name). Look for the DNS settings or DNS management section.

2. Add the Records In your DNS management panel:

   • Add each record as a new TXT record
   • Copy and paste the records exactly as provided
   • Double-check that you've entered everything correctly
   • Save your changes

3. Wait for Changes to Take Effect DNS changes typically take 24-48 hours to fully propagate across the internet. During this time, you may experience some inconsistency in email delivery.

Verifying Your Setup

After adding the DNS records and waiting for propagation:

• Send a test email to an external address
• Check if the email arrives in the inbox (not spam folder)
• Contact our support team if you need help verifying your setup

Common Questions

Q: How long do I need to wait after adding the records? A: While DNS changes can take up to 48 hours to fully propagate, most changes take effect within a few hours.

Q: What if I already have some of these records? A: Please contact our support team before making any changes. We'll help you merge the new records with your existing ones correctly.

Q: Will these changes affect my existing email setup? A: No, adding these records won't disrupt your current email service. They only add extra security and deliverability features.

Need Help?

If you encounter any issues or need assistance:

• Contact our support team at [email protected]
• Have your domain name ready
• Tell us which step you're stuck on
• We'll guide you through the process

Remember, proper DNS setup is crucial for your business email's success. Take your time to enter these records correctly, and don't hesitate to reach out for help if needed.